patient experience

While face-to-face visits are still preferred by many, 90% of healthcare organizations polled by HIMSS Media say they're using or piloting remote care services to boost care coordination, manage at-risk patients and broaden pop health efforts.

Philips Chief Nursing Officer Cindy Gaines shares her views on value-based care, patient experience and population health.

A new Salesforce Research survey suggests patients are heavily valuing healthcare and life science companies that provide better consumer experiences.

Patients are looking for affordable access in the right place and at the right time, says Sara Vaezy, chief digital strategy officer at Providence St. Joseph Health.

Texas Health Resources has found that patient experience can be a constraining lens as health moves outside the hospital into the community, says Chief Experience Officer Winjie Miao.

Risa Stack, general manager at GE Ventures, discusses new avenues for digital health, from patient experience to personalized medicine.

Sue Murphy, chief experience officer at UChicago Medicine, says for hospitals and health systems to best foster a culture where patient experience is valued, they must include one key component: a positive experience for caregivers.

The Dubai Health Authority's initiative integrates devices and informatics with the EHR to improve experience for pediatric patients, says DHA nurse Ashish Ann John.