patient experience

A Google Cloud report revealed that 46% of healthcare executives say their organization is appropriating more than half of their future AI budget to AI agents.

NYU Langone Health System's Dr. Jonah Feldman says agentic AI can strengthen patient-physician relationships by helping patients prepare discussion topics and offering ongoing support between appointments.

Semarang Medical Center Telogorejo Hospital has been recognised for simplifying the patient journey using mobile and EMR technologies.

Houston Methodist Hospital is using text messaging, voice technology and generative AI predictive analytics to drive patient-centered care.    

Chief information officers Cris Ross and Ed Marx discuss their book to be released in the fall, the role of technology in the patient experience, their personal health experiences and the white paper slated to be released at HIMSS24.  

Julie Rish, associate chief improvement officer of design at the Cleveland Clinic, explains how human-centered design could help healthcare organizations create digital tools that ensure the end user — the patient — is kept at the center.

Patients should be the focus, but developers need to consider the entire healthcare ecosystem too – including physicians and healthcare workers, said panelists at HIMSS23.

At HIMSS23, panelists discuss how providers can boost transparency and patient trust in the healthcare system.

Geisinger's Rebecca Stametz discusses how digital whiteboards are replacing manual processes and giving patients a clear view of their care.

Medicare Advantage plans need to offer an array of choices to meet the overall health needs of members.