Videos

Modernizing contact centers with automated and omnichannel capabilities helps contact center agents quickly respond to the needs of patients, says Sean Kennedy, VP and GM of the Public Health Sector at Salesforce.

This week's top stories include the Peloton Tread+ coming under fire, nurses giving EHR usability an "F" and HHS vowing to tackle racism as a serious public health threat.

Professor Ran Balicer, chief innovation officer of Clalit Health Services, says Israel has found both innovation and data instrumental in tackling COVID-19 challenges and improving patient outcomes.

HIMSS Director of Privacy and Security Lee Kim hosts this new episode of HIT Cybersecurity, speaking with a panel of infosec experts about what they're seeing on the front lines.

There are four elements that make up the next stage in the evolution of population health, says Sita Kapoor, CIO at HealthEC.

This week's top stories include use of the J&J vaccine being halted due to rare, severe reactions, the Mayo Clinic launching a remote diagnostics platform, and an Omada tool that helps physical therapists virtually measure a patient's movement.

Healthcare has been a "laggard" when it comes to digitization, and Amaresh Tripathy, global analytics leader at Genpact, says the "inflection point is now."

Owensboro Health CMIO Dr. David Danhauer describes how he devised a safety initiative that integrated NLP with EHR work queues – helping review and track clinical notes to ensure radiology reports are capturing incidental findings.

Justin Diehl, vice president of Epic services at CereCore, guides viewers through the challenges of operating multiple EHR systems.

Twistle Medical Director Dr. John Janas says automating communication for chronically ill patients not only gives them better access to care but improves the patient-provider relationship.