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From the end of the Public Health Emergency to the launch of ChatGPT and the Apple Vision Pro, executives reflect on what stood out to them this year.

Leaders in digital health foresee investors having a high bar for funding in 2024, looking toward companies with proven modalities and a clear pathway to profitability.

Digital health stakeholders said that AI will be used next year to help ease administrative tasks for providers, improve clinical trial participation and increase transparency in healthcare.

Execs overwhelmingly cite genAI as having the most significant impact in healthcare this year, though others provide alternative takes on the years' events.

They plan to release their digital solutions for insurance companies next year.

Modernizing contact centers with automated and omnichannel capabilities helps contact center agents quickly respond to the needs of patients, says Sean Kennedy, VP and GM of the Public Health Sector at Salesforce.

Also: Salesforce Health Cloud powers Humana's integrated care coordination platform, and ConnectiveRx invests in HelpAround to jointly offer its patient-facing mobile tool.

The two companies offer a more comprehensive package than those being pitched by their competitors in the tech-driven return-to-work space.  

Paladina Health's Sampath Narayanan and Salesforce's Chequeta Allen and Sean Kennedy discuss how Paladina Health, alongside Salesforce, is providing clients with a comprehensive return-to-work strategy.

In the HIMSS20 Digital webinar “Women in Healthcare and Tech: Closing the Gap to Strategic,” Amy McDonough, SVP of Fitbit Health Solutions, and Dr. Ashwini Zenooz, CMO at Salesforce, discussed the importance of having diverse voices at the table.