patient empathy

Included Health President Robin Glass discusses cost-estimating tools and says that while AI alone is an amazing technology, "you've got to have a human in the loop" to validate efficacy and deliver an experience that puts some patients at ease.

Dr. Anthony Orsini and Dr. Tanganyika Barnes discuss their novel training method for caregivers, and how they've adapted it in the age of COVID-19.

Many hospitals are doing a heroic job with limited resources, but those are often not sustainable without major changes, says Aaron Miri, CIO of UT Health Austin and Dell Medical School. 

Technology can help extend patient connections to care teams outside the walls of healthcare, says Carium Chief Transformation Officer Lygeia Ricciardi.

Wolters Kluwer Health's Pam Holt says her organization uses patient engagement to create mutual understanding between the physician and the patient and to build trust.

Healthcare is a series of relationships, and doctors and patients both need to understand what outcomes the other is trying to pursue, says 11Health CEO Michael Seres.

Non-profit Hope for Henry is helping children in the hospital understand what it happening to them, what their diagnosis means and what to expect, says CEO Laurie Strongin.

Death Over Dinner conversations are bringing healing and insight to healthcare professionals, as they deal with patients lost.

CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.

MobiHealthNews  Editor in Chief Jonah Comstock shares his observations from Patient Experience Summit 2019, including examples of healthcare organizations looking to other industries to help solve patient experience and consumerization issues.