Clinical

A successful EMR roll out requires that physician champions are identified and trained along with careful planning, says Dr. Tamara Sunbul, medical director of clinical informatics at Johns Hopkins Aramco Healthcare, KSA.

At Integris Health, billing and analytics technology is responsible for measurable rises in patients' perceptions of the financial experience – helping them set up payment plans, make payments, register for self-service and sign up for text alerts.

Calls to the administrators on duty decreased from 274 before electronic notifications to 149 since implementation at Catawba Valley Medical Center.

Don’t mix up EHR data or patient portals with engagement.

The Australian hospital has found it creates savings while maintaining a personal touch.