Mike Miliard

As providers seek to improve the patient experience and engage patients for better health outcomes, a KLAS report explores how vendors' claims square with health systems' priorities.

While face-to-face visits are still preferred by many, 90% of healthcare organizations polled by HIMSS Media say they're using or piloting remote care services to boost care coordination, manage at-risk patients and broaden pop health efforts.

Kyruus' new Patient Access Journey Report, which polled patients about their healthcare preferences, finds an appetite for a streamlined, digitally mature scheduling experience.