HIMSS TV

BroadReach co-founder and co-CEO Dr. John Sargent says to improve outcomes, management decision making and its implementation must be addressed on a global level.

Mark Hutchinson, chief digital officer at Gloucestershire Hospitals NHS Foundation Trust in the UK, says the clinical workforce plays a major role in successfully embedding a digital strategy to improve the patient experience.

Patient portal MyChart gives patients more power by placing them at the center of their own care, says Alan Craig, a patient advocate from Cambridge University Hospitals NHS Foundation Trust.

Pieter Helmons, chief pharmacy informatics officer for EMRAM Stage 7 hospital St Jansdal in the Netherlands, says reducing clinician burnout is a major focus area for the hospital.

Dr. Ramadan AlBlooshi, Dubai Healthcare City Authority in the UAE, says for "telewellness" to have a major impact, telemedicine's treatment, prescription and follow-up process needs to improve.

Yauheni Solad, medical director of digital health at Yale New Haven Health, says creating a robust API infrastructure - a living system where everything is connected so data is available for decision-making – is the current goal.

To achieve this scale of change, it has to be part of the board agenda and led by all departments, including technology and clinical, says Dr. Simon Eccles, national CCIO and deputy CEO at NHSX.

All stakeholders must work collaboratively in order to provide customized patient care, says Dr. Ali Abdulkarim Al Obaidli, group chief academic affairs officer at Abu Dhabi Health Services.

Pharmas are becoming more interested in patients' personal experiences and their input, says Kevin Freiert, principal of Salem Oaks Consulting.

David Grauer, senior VP at Health Catalyst, says in addition to providing patients with higher quality at a lower cost, we must get better at identifying payment models that reward physicians in the value-based environment.